What is the payment method?
EyeBuyDirect accepts VISA, Mastercard, Maestro, Discover Card, and PayPal.
Where does EyeBuyDirect deliver?
EyeBuyDirect delivers to Worldwide.
Can I track my order?
You sure can! You can enter your order or tracking number in the Track Order section in their top navigation, or you can check on the status of your order on their Order Tracking page.
Anything else I need to know about making an exchange?
If you decide to replace your glasses with a new pair of higher value, you are responsible for covering the difference. And of course, if you decide to replace your glasses with a new pair of lesser value, they will refund you the difference. Customers are responsible for shipping and handling costs when returning glasses after your 14-day Fit & Style Guarantee has expired.
What is your return policy?
At EyeBuyDirect, they guarantee the quality of our eyewear. If you are not happy with your glasses, simply contact them for a refund or a replacement. EyeBuyDirect has a 14-Day Fit & Style guarantee which allows customers to make an equal exchange or return with no questions asked. EyeBuyDirect 365-Day Product Guarantee means Customers are eligible for a one-time replacement pair within 12 months. A one-time replacement pair will be only issued if there are clear defects in material and workmanship. Product warranty does not cover damage caused by accidents, negligence, or improper care.