Johnny Was Coupon Codes December 2023

Johnny Was accepts orders with all major Debit/Credit cards (Visa, Master Card, Discover, and American Express), PayPal, Afterpay, and Johnny Was Gift Cards.

Yes, Johnny Was ships worldwide.

They will gladly accept unworn, unwashed, unaltered, or unused merchandise with tags intact purchased at full price on johnnywas.com for return or exchange within 30 days of delivery. They do not accept returns for in-store purchases or 3rd party retailers.

They currently do not have a full-service exchange option at this time. It is recommended to place a new order for your preferred item/size and return your original order for a full refund.

Domestic orders can arrive up to 7 business days from order placement unless expedited delivery is selected.

International orders can arrive up to 10 business days from order placement pending customs office approval and release.

Johnny Was is committed to processing every order as quickly as possible. Once an order has been placed we are unable to modify or cancel the order. They advise you to follow the return instructions included in your package once delivered. If the package will not reach you due to an incorrect shipping address, please contact the courier to request your package be returned to the sender or rerouted to an alternate address.

As soon as your order is placed, their fulfillment locations accept the order and begin processing to get your order to you as soon as possible. If an item has already been processed for shipping, they are unable to update or change the address. It is recommended to contact the courier to request your package be returned to the sender or rerouted to an alternate address.

You can track your order in three ways:

You can track your order by logging into your customer account on their website. You can view your order history and track each individual order you have placed.

You can also use your tracking number to visit www.fedex.com to get the most up-to-date information on your order. For international orders, please visit www.dhl.com to retrieve the most up-to-date information.

You can contact their Customer Service department at (866) 942 - 8806 Monday - Friday 6:00 am - 5:00 pm PST who will be more than happy to provide you with details on your latest order.

Johnny Was aims to ensure every order is delivered meeting our quality standards. If your order is received with any issues including damages or incorrect items, please report your concerns to Customer Care immediately. To expedite the resolution, please email info@johnnywas.com and include the following:

* Detailed summary of your order’s issue

* If damaged or defective, please include 1 to 2 images

*Please note that all defective items are subject to inspection upon receipt at their warehouse.

All items sold at a discount of 50% or greater are considered “final sale”. Final sale items are not eligible for refunds, exchanges, or store credit. You will see the “final sale” banner next to your item in the shopping bag, through the checkout process, and on your order confirmation.

“Purchases made in-store may be returned to any of their Johnny Was Retail Locations. (excludes Johnny Was Outlets) Please note that for in-store returns, the original form of payment will be required.

Looking for your closest Johnny Was? Locate a store near you to confirm business hours or connect with an associate for a personalized shopping experience.”

If your item shows availability in one of their Johnny Was Retail Locations, merely select “Pick Up In-Store” with your preferred location during checkout. Once your order is ready for pick up, you will receive an email status update. Orders cannot be split by shipped and pick-up items. All items on the order must be available for pick up or all items will be shipped.