What is Kimai payment method?
Kimai accepts VISA, Mastercard, American Express, Discover Card, Diners Club, Maestro, and PayPal.
Where does Kimai ship?
Kimai ships within the countries that are available during the checkout process.
How do I track my order?
You can track your Kimai order anytime on DHL Express. If it says your order has been delivered but it’s not with you, please contact them and they’ll get on the case.
What is Kimai return policy?
They’re happy to accept returns of unworn, unmarked earrings, necklaces, and bracelets within five days of receipt. Unfortunately, they can’t accept returns of rings, or customized or bespoke pieces.
Are shipping costs refundable?
As long as your Kimai jewelry is returned to them in its original condition, they will refund the full amount minus the cost of shipping both ways