My Delivery Is Late. What Can I Do?
Lifespan Kids carriers will always try to deliver within their estimated delivery times, but late deliveries can happen. Lifespan Kids set monthly targets to ensure that their couriers deliver on-time, 97% of the time. If your delivery is late, Lifespan Kids encourage you to contact them on 1300 310 495, or send them an email to [email protected]
with your order details & consignment number.
What is the Estimated Delivery Times of Lifespan Kids?
These are estimated delivery time frames only. Delays can occur after a Public Holiday, weather or unexpected Courier issues. Next day delivery may be possible for some orders. Please see delivery options during checkout to understand if your order qualifies for Next Day Delivery services.
How Much Is Delivery?
Express Delivery is calculated based on the distance from Lifespan Kids’s Distribution Centre. Standard Delivery is calculated based on the location zone, and the weight of the item. For some items, and location, Express Delivery may be cheaper and the better option.
What forms of payment does Lifespan Kids accept?
Lifespan Kids accept Zip Pay, Visa and Mastercard.