What is LORAGAL payment method?
LORAGAL accepts all major Credit/Debit Card.
Where does LORAGAL ship?
LORAGAL ship all over the world.
Why didnβt I receive an email about order shipping information?
In general, after the order is shipped, a shipping confirmation email with a tracking number will be sent to the email address of this order.
How to modify the address before shipping?
You can change/modify the size/colour of the product, delete the product or change the shipping address. Please contact their customer service email to tell you what needs to be modified, and they will assist you in making the modification. But if the package has been shipped, they will not be able to make any changes.
How to cancel an order?
After the order payment is successful, you will receive an order confirmation e-mail at the e-mail address you filled in the order.
Unshipped orders: Contact customer service after receiving the order confirmation email to notify the cancellation. Once the order is cancelled successfully, the refund will be returned to your payment account in the same way. At the same time, your email will also receive an order cancellation email.
What is your return policy?
You have 30 days to decide if an item is right for you, if you would like to return or exchange the item please contact them within 30 days of delivery.