What are the Sand Cloud payment methods?
Sand Cloud accepts VISA, Mastercard, American Express, Discover Card, Amazon Pay, and PayPal.
Does Sand Cloud ship worldwide?
Yes, Sand Cloud ships Worldwide.
How do I track my order?
Sand Cloud will send you an email confirmation when your order has been shipped, including your tracking number.
What is Sand Cloud return policy?
If you are unsatisfied with your order then you can return it within 30 days of placing your order.
Are shipping charges refundable?
No, shipping charges are non-refundable.
My package is lost. What should I do?
While they are not responsible for any lost packages, they want to ensure you do receive the products you ordered. If you believe your package has been lost, please contact the postal carrier to see if you can track your package. Once you hear back from them please contact them at [email protected]
with what the postal carrier stated. From there they will work with the shipping carrier to determine whether the package is lost in transit or still en route.