What are the system requirements for MacScan?
MacScan will run on Mac OS X 10.9 or later, and requires a 64-bit processor. You can determine the processor type of your Mac by referring to the chart available here. Please note that MacScan is not an app for iPhones or iPads, and will only run on computers running Mac OS X.
How do I get PrivacyScan?
From the Mac App Store:
PrivacyScan is available for purchase in the Mac App Store.
From SecureMac directly:
PrivacyScan is available for purchase from within the PrivacyScan demo app as well as directly from their website.
If you would like to try PrivacyScan before making a purchase, a free 15-day demo of PrivacyScan is available for download.
What’s new in MacScan 3?
MacScan 3 continues to provide the effective functionality you’ve come to expect from earlier versions of MacScan including seeking out and destroying blacklisted tracking cookies and removing unnecessary files left behind by web browsers, freeing up valuable hard drive space. But it does much more than that. It addresses the need to protect against a whole new generation of malware. MacScan 3 has been completely re-architected and rewritten, designed specifically for OS X 10.8 and higher, including OS X 10.11 (El Capitan) and macOS Sierra 10.12. It provides you with the most advanced capabilities for rapid detection and removal of security and privacy threats:
*Finding threats more effectively with a new, faster scan engine.
*Protecting you with always up-to-date malware definitions automatically, with no action required by you.
*Saving time and computer resources by employing smart scanning functionality.
*Giving you more complete scheduling control over scans and the ability to configure different scans at different times.
With a new, streamlined interface featuring drag-and-drop scanning, a customizable cookie blacklist and whitelist, logs of previous scan results, and more, MacScan 3 is easier than ever to use and is extraordinarily effective.
Can I submit a help ticket online?
Absolutely! You can submit a help ticket on our website and they will respond within 48 hours.
How do I uninstall my old copy of MacScan 2?
If you still have MacScan 2 installed on your system, you can follow these instructions to uninstall it:
*If you have MacScan 2 set up to run Scheduled Scans, go ahead and open the MacScan Scheduler app (located in the “MacScan 2” folder in the Applications folder by default), click the “Off” button, and then click “Save.” The scheduler should notify you that scheduled scans have been disabled.
*Drag the “MacScan 2” folder (located in the Applications folder by default) to the Trash and empty the Trash.
*If you have the MacScan 2 icon (the old rounded lock icon) in your Dock, drag it out of the Dock to remove it from the Dock.
