What is the payment method?
SMOKO E-Cigarettes accepts VISA, Mastercard, American Express and PayPal.
Where does SMOKO E-Cigarettes ship?
SMOKO E-Cigarettes delivers most of the countries except the Philippines.
Why my orders have not arrived?
* Log onto your account at www.smoko.com
* Go to My Orders section and click on your last order. If you have requested a Signed-for service, you will find the Tracking Reference on the last order. Go to the delivery company’s website to check the status.
* If you cannot find the delivery status, feel free to contact one of SMOKO E-Cigarettes Customer Service team and they will be happy to help.
How are batteries meant to last?
An Electronic Cigarette battery will last around 3 months for the average user (less for heavier users), though dropping it in the sink or sitting on them doesn’t help. If you notice that the refills aren’t lasting as long as they normally do or the battery runs out of charge quicker than it used to then it is probably time to get yourself a new one.
Do you sell mods or different voltage on battery?
Here at SMOKO E-Cigarettes they are always aiming to provide the easiest, safest and most enjoyable experience possible. That is why they have chosen to design their batteries with 1 set. You will never have to fiddle around to try and find the best setting.
Who should not use SMOKO E-Cigarettes?
E-cigarettes should not be used by anyone who is not 18 years old, children, pregnant or breastfeeding women, people with any existing medical condition, heart disease, high blood pressure, diabetes or people taking medicines for asthma or depression. Consult your physician before using any electronic cigarette product. SMOKO can be purchased and used by anyone aged 18 and over and should really only be used by people who are currently smoking tobacco products.