When is a size/product coming back into stock?
SurfStitch understand that you might find an item you love but unfortunately that item is no longer in stock. SurfStitch generally don’t reorder sold out sizes or restock styles that have sold out, but as they get new stock in every day there is usually something similar arriving soon.
I’m trying to locate my order. How do I track the delivery?
Orders placed before 2pm AEST on weekdays are shipped that day. You will receive a shipping confirmation email as the order is processed through their despatch system and this email will have a link to Track Your Order.
I’ve sent some items back from my order. Have you received them?
Although orders can be delivered very quickly, returns can often take 7-14 days to arrive. Once received they work as fast as possible to process your return, but in some cases, this can take anywhere between 24 and 72 hours.
Do you ship internationally?
Absolutely! Just select your country in the shipping page of the checkout and your shipping rate will be shown at the delivery screen. Unfortunately, if your country is not shown in the checkout, then SurfStitch do not offer delivery to your country.