What is the payment method?
Vastmedic accepts VISA, Mastercard, American Express, Discover Card, and PayPal.
Where do you deliver?
Vastmedic delivers worldwide.
CPAP cleaner | Will this work on any CPAP machine?
I purchased this CPAP cleaner for my Grandmom and she uses it every day to clean her CPAP parts.
Which carrier do you use?
Vastmedic use USPS, FedEx, and UPS.
What is the exchange policy?
Vastmedic only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at
[email protected] What is the return policy?
Vastmedic hope you love and enjoy your purchase with Vastmedic all the time, but they do understand that you are not completely satisfied, they gladly accept most returns by mail within 30 days of purchase. Returned items must be in an original, resaleable condition with original tags or packages.
What is the refund policy?
It can take the warehouse up to 14 business days to process your return once they receive the order. You will receive an email confirmation once your return has been processed. The funds will be credited back to your original form of payment within 3 to 5 business days, thereafter. Meanwhile, your refund will be issued in the form of original payment, such as the credit card used for the order. Please allow up to two weeks for the credit to post to your account. Please allow up to two billing cycles for the credit to appear on your credit card statement. If you paid using PayPal, they will refund the balance to your PayPal account. You may also check the status of your return by contacting Customer Service Center [email protected]
Please note:
Please be sure to follow the return instruction above to ensure timely processing.
Please record your tracking number.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
