What are VienneMilano payment methods?
VienneMilano accepts VISA, Mastercard, American Express, Discover Card and PayPal.
Where does VienneMilano ship?
VienneMilano ships Worldwide.
Do you accept returns?
Yes, of course. VienneMilano offer an unconditional quality guarantee that allows you to return any product, in its original condition and unopened, within 15 calendar days from the date of shipping. Products which were sold at discounted prices and/or on sale, which have been opened or worn, or which have damaged by you cannot be returned. Also, please notice that all gift certificates are non-refundable.
How long will delivery take?
It obviously depends on the destination and on the shipping option you have chosen. For example, orders shipped using USPS Priority Mail to destinations within the continental U.S.A. are usually delivered within 2-4 business days. Please note that orders shipped during the holiday season or other peak periods may take longer to be delivered.
I wasn’t home when my package arrived, and it was returned to you. Now what?
VienneMilano are sorry the carrier missed you! Unfortunately, they are not able to reship packages which have been returned to them by the carrier because they couldn’t find you or your address. All undelivered packages will be processed as customer-initiated returns, i.e. assuming the goods are intact and fit for resale, they will refund you minus shipping charges and a 15% restocking fee. If the order qualified for free shipping and you chose such option, they will deduct $10 for shipping charges to your refund. Please take this into consideration when selecting your shipping address.