Who is EastEssence?
EastEssence.com was founded in 2007 in the Silicon Valley of California, USA. Owing our roots to the birthplace of computing technology, EastEssence.com is a pioneer in leveraging technology to provide the best shopping experience. Relying on cutting edge methodologies inspired from Lean Manufacturing and Just in Time strategy, EastEssence.com has created a unique model that focusses on zero inventory and production optimization resulting in custom tailored orders delivered within retail shipping timeline of 5-8 business days. Zero Inventory results in drastically reduced costs which are passed as savings to our customers. Our prices are guaranteed lowest for Online or In-store retail; yet our quality, customization options, plus size options and return/exchange policies are the best in the apparel industry.This is the reason EastEssence.com is the largest Islamic clothing company worldwide.
Are items made to order?
EastEssence.com works on a just-in-time method like DELL and the other big IT industry leaders. We use that system innovatively in manufacturing garments. Not all but most items are made to order. This facilitates us to customize lengths, sleeve length and special modification requests made by customers. This also helps us maintain zero inventory costs that we pass on to customers.
Do East Essence do wholesale?
Yes, East Essence have an extensive wholesale program, we also have several wholesalers carry our product on East Coast, UK, Germany, Switzerland, Libya, Iraq, Malaysia, Singapore, and Australia. For applying to be a wholesaler and for our policies click here.
Do East Essence offer refunds?
While East Essence strive to give the best experience to all our customers and have over 95% satisfaction rate, sometimes issues happen and we completely own up to our products and commitment. If for any reason you are not happy with your purchase, please visit East Essence here to process a return.