IGP Coupon Codes December 2023

IGP accepts all major Debit/Credit Cards, UPI and PAYTM.

There’s almost nowhere they can’t reach. IGP has a global footprint with almost half of its orders originating from outside of India and almost one-third of its orders getting delivered internationally to more than 90 countries across the globe.

Apart from their own delivery network, they use premium courier partners such as DHL, Blue Dart, FedEx, etc. to get to the recipient on time.

They typically aim to have domestic orders delivered between 2-5 business days, and international orders within 4-7 business days. It may take up to 10-12 business days to deliver products to remote locations. Nevertheless, there’s rarely a place where they can’t supply happiness.

Here’s where they truly shine. At IGP, there’s no such thing as limited options. They’re aware that there are different kinds of personalities out there, all with a unique sense of style. And of course, they do their best to cater to every kind. Their items are mindfully handpicked from over 200 product categories and they create bespoke items for those who want to go that extra mile and add a personalised touch. IGP is a market leader in speciality products like hampers, flowers, cakes, handmade chocolates and more. They also offer large signature collections of over 2000 products for all key celebrations in India, including both domestic (Rakhi, Diwali, Bhaidooj, etc) and international (Valentine’s Day, Mother’s Day, etc) festivals.

For Couriered Products:  If you don’t like the product, you can notify them within 10 days from the date the order is delivered.

For broken, damaged or wrong products, you can ask for a replacement, which will take 3 - 5 days to be re-delivered at the recipient’s address.

For “Hand Delivered Products (flowers & cakes):  There are no replacements allowed as the products are perishable.

In case of damaged, wrong product, missing or bad quality products, you can ask for a replacement, which will be done within 24 hours.

For Couriered Products: If you don’t like the product, you can notify them within 10 days from the date the order is delivered.

In case of returns, the refund will work in the following manner:

For broken, damaged or wrong products, you can either ask for a refund to your card, wallet or account which you originally used to make the payment. Or you can ask for an IGP gift voucher which you can use on IGP for a period of up to 12 months. In either case, they will process the refund or issue the gift voucher (GV) within 24 hours. The complaint needs to be supported by a picture of the product.

For products in good condition, if you want to return them because you didn’t like them, you will be refunded the full amount ONLY in the form of IGP Gift Vouchers which will be valid only for a period of up to 12 months.

Personalized products are Non-Returnable. They are NOT liable to compensate in any form for any “Couriered” order in the following cases:

If the complaint is made after 10 days of the delivery date. If the products are delivered to an incorrect address provided by the sender. Unsuccessful delivery due to the recipient not being available at the address provided by the sender at the time of delivery. If the recipient refuses to accept the product.

For “Hand Delivered Products (flowers & cakes):

There are no returns allowed as the products are perishable. However, in case of damaged, wrong product, missing or bad quality products, please reach out to them at +91-2243433333 or write to them at support@igp.com and they will provide the most appropriate solution by replacing or compensating for the error by refunding or issuing an IGP gift voucher which you can use on IGP for a period of up to 12 months. In either case, they will process the refund or issue the gift voucher (GV) within 24 hours.

IGP is NOT liable to compensate in any form for any “Hand delivered” order in the following cases:

If the complaint is made after 48 hours of the delivery time. If the products are delivered to an incorrect address provided by the sender. Unsuccessful delivery due to the recipient not being available at the address/not contactable provided by the sender at the time of delivery. If the recipient refuses to accept the product.

In the above-mentioned scenarios, the order would be marked as attempted and a request for reattempt or refund/cancellation would not be accepted. In case of any complaints, they would require an image of the product delivered to be sent to them to investigate the complaint.

For Couriered Products: For regular pin codes, they do provide return pickups, provided you have raised the return request within 10 days of receiving the package.

For any return request placed post 10 days from the date of delivery, they do not provide a return pick-up facility. In such cases, you must ship the product back to us on your own.

For remote locations and international pin codes (outside of India), they do not provide a return pick-up facility. In such cases, you must ship the product back to us on your own.

To know more about return addresses, contact their customer care at +91 22 43433333. You can also write to them at support@igp.com.

For “Hand Delivered Products (flowers & cakes):

There are no return pick-ups allowed, as the products are perishable.

For Couriered Products: Once you get in touch with them, if a return pick-up facility is available at your location, it will take 3-5 business days to arrange the return pickup. Once the product has been picked up, they process the refund within 24 hours.

If yours is a remote location and you ship your product directly to their warehouse, it usually takes 3-5 business days for the items to reach their warehouse. Once they receive the item, they process the refund within 24 hours.
For “Hand Delivered Products (flowers & cakes):

There are no returns allowed as the products are perishable.