Many companies offer a money-back guarantee because they know the majority of dissatisfied customers aren’t going to go through the hassle of actually returning the product to get their money back.
They don’t play these games because they don’t have to; the quality of their products makes it unnecessary. If you order any of their supplements for the first time and don’t like it, you can keep it. Just notify them and they will give you a full refund on the spot. No complicated forms and no return necessary.
To protect themselves from fraud, this guarantee is only valid for first-time purchases of a product and redeemable up to three months after purchase. If you bought more than one bottle of a supplement on your first purchase and don’t like it, they would ask that you send the unopened bottles back to them for a refund because they can put them back into their sellable inventory.