Do you ship orders to multiple addresses?
Michael Kors currently do not ship orders to multiple addresses. So please place separate orders for each shipping address.
What if I change my mind and want a different size or colour after I’ve placed my order?
Unfortunately, Michael Kors cannot make changes once an order is placed.
Can I return something I ordered?
If you are not satisfied with your order for any reason, Michael Kors will accept the return of items that are in new, unused condition, with original tags attached and when accompanied by an original Michael Kors returns form. Returned items must not be washed, worn or altered.
Michael Kors do not accept returns of swimwear, underwear, jewellery or beauty products where the hygiene seal has been broken or removed, nor of custom-made or personalised items.
How To Return an Item?
To return by mail, please follow these instructions:
Securely pack your merchandise. Please try to use the original shipping box and materials.
Visit Michael Kors returns portal at www.michaelkors.global/returns to initiate a returns authorisation.
Enter your order number and email address.
Select the items you wish to return and the reason for your return.
Select the prepaid delivery label and print both the returns label and returns form.
Place the returns form inside your parcel before securely closing.
Affix the pre-paid label to your return package.
Post your return package at a DHL Service Point in your delivery country or request a pick up here.
Your return will be processed within a maximum of 14 business days upon receipt at our warehouse.