Updated 11th March 2025
2 Ratings. Average 4 out of 5 stars
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Payment can be made by any major credit or debit card from VISA, Mastercard, Maestro, American Express or PayPal account.
Once you’ve placed your order MP cannot make any changes to it. If you want to try and cancel so that a new order can be placed, then you’ll need to log-in to your account. Select the order you wish to cancel and you’ll see that you can choose to cancel individual items or the whole order. MP will send you an email within an hour to let you know if the cancellation worked. Please don’t place a new order until you hear from MP.
Select the order that you wish to cancel. You can choose to cancel individual items or the whole order. MP will send you an email within an hour to let you know if the cancellation worked. If it fails, this is because the order is getting ready to be sent. Items that are in stock are processed quickly so that they can aim to get products to our customers without delay.
Sometimes things can go wrong but don’t worry, as MP can help. Please send them a message through your account. Please don’t throw the item away, MP may ask for pictures of the damage to ensure they take measures to prevent it happening again. As soon as MP know what’s happened, they’ll send you an email with the outcome.
MP wants all of its customers to enjoy their products so if you’re not happy with your order then you can send it back to them. All they ask is that you let them know that you don’t want the order within 14 days of receipt and make sure the products have not been opened. To get the order back to MP safely please to log-in to your account and contact the Customer Service team. They’ll send you all the information you need, but you can also refer to MP returns policy page for more information.
Your refund should be returned to your account within 5 working days and MP will send you an email to let you know it’s on its way. If you don’t receive your refund and it’s been 10 working days since you received their email, then you’ll need to contact MP Customer Service team through your account.
Phone
+44 (0) 161 8131487
Address
Myprotein, Meridian House Gadbrook Way, Gadbrook Park Rudheath, Northwich Cheshire, UK, CW9 7RA.
MP is a cutting edge, performance led brand that fuses both fashion and fitness. Since 2015, MP has been focusing on innovating fabrics and features in order to stay ahead of the curve. MP products are designed with both function and form in mind, as they believe that the fundamentals of sport, exercise and nutrition are better when you both look and feel at your best.
MP and Myprotein are part of THG Holdings plc (THG), a globally recognized end-to-end tech platform specialising in taking brands direct to consumers across the globe. Stay connected with Love Coupons and get exciting offers, discount codes which are sure to make your online shopping experience a saving one.
About MP Homepage
https://www.mp.com/
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