Updated 27th April 2025
81 Ratings. Average 4.5 out of 5 stars
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Red Rat accepts VISA, Mastercard, UniDays, Onlineeftpos, dps, paymentexpress, LayBuy, AfterPay, Zip, SplitPay, Klarna and ezpay.
DELIVERY WITHIN NZ - 2 - 3 BUSINESS DAYS Delivery within NZ usually takes 2-3 business days from the time of placing the order.
RURAL DELIVERY WITHIN NZ - 3 - 4 BUSINESS DAYS Please add on an extra business day for delivery to rural addresses.
EXPRESS TONIGHT DELIVERY (AUCKLAND) - SAME DAY All Express Tonight Delivery orders will be delivered between 6 - 9 pm, the same day, Monday - Friday. This service is available before 2 pm, Monday - Friday only.
DELIVERY TO AUSTRALIA - 10 - 15 WORKING DAYS
Delivery will be deemed to have been made when the goods arrive at the delivery point selected by you. Delivery may be by installments if all the products are not available at the time of shipping.
The above time frames can be impacted by busy promotional periods where order volumes are high or events that are out of their control, this may include disruptions within the Courier Post & First Global Logistics delivery network and extreme weather conditions.
DELIVERIES WITHIN NZ Once they have dispatched your order, they will send you an email with a tracking link for you to follow the journey of your order. You can also track your order online with your tracking number by going to Courier Post's website: www.courierpost.co.nz/
If you receive the wrong item or size, please contact them as soon as possible via live chat, email at hello@redrat.co.nz or call them on 0800 728 728. They will organize for the correct product or size to be shipped to you as well as return of the incorrect one.
Red Rat sends email updates at important events in your orders journey to make sure you're kept up to date. This includes emails confirming your order has been received and when your order has been dispatched with your tracking information.
From time to time, they may contact you to confirm details via email in order to process your order.
If you have any questions, please live chat them or call them on 0800 728 728 and their customer service team will be happy to assist you.
They dispatch most of their orders from their Distribution Centre in Auckland but they may ship some or all of your order from their stores if it's not available from their Distribution Centre.
This may result in you receiving multiple parcels and dispatch emails. If you have any questions about your order, please live chat them or call them on 0800 728 728 and their customer service team will be happy to assist you.
Phone +640800 728 728
Email hello@redrat.co.nz
Urban clothes and streetwear company Red Rat clothes was founded in Auckland, New Zealand, in 2002. They started off small with their first store in Otahuhu, Auckland, and have now grown to 13 locations across the country with a strong online presence. They started off small with their first store in Otahuhu, Auckland, and have now grown to 13 locations across the country with a strong online presence. The idea of Red Rat Clothing is influenced by the streetwear and cultural cycles that are pervasive in today's society on a local and global scale. Their passion for urban culture and street style drives them to want to make high-quality street clothing accessible to everyone, which ultimately helps create the next big cultural trend.
One of the central goals of Red Rat Clothing is to make high-quality streetwear accessible to a wide range of people. This inclusivity is key to their mission, as they seek to enable individuals from diverse backgrounds to express themselves through fashion. By providing access to stylish and well-crafted urban clothing, Red Rat Clothing contributes to the evolution of street culture and fashion trends, possibly helping to shape the next big cultural phenomenon.
About Red Rat Homepage
https://www.redrat.co.nz/
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