When will my order be delivered?
They print each and every item to order, which means that items can take 2-4 working days to leave them. Orders within the UK should then be delivered within two working days. Orders outside the UK but within the European Union should be delivered within 14 working days. Orders outside the EU should be delivered within 20 working days of despatch. For further details, please see their Delivery page.
Can I track my order?
Orders delivered via their Standard service are not tracked, however, choose an Express delivery service and your order will be tracked. However, if your order has not arrived within the delivery dates stated above, please contact them at [email protected]
Can I return or swap my order for a different size?
Of course, please contact them at [email protected]
and they will explain how to do this. They have a no-quibble 90-day return policy for your peace of mind.
My order hasn’t arrived, what should I do?
If your order is being delivered within the UK, please allow ten working days after receipt of the despatch email before contacting them. For EU orders, please allow three weeks and for international parcels outside of the EU, please allow one month to elapse before contacting them.
What payment method do you accept?
Shot Dead In The Head accepts Visa, MasterCard, Maestro, American Express, Shopify Pay, Apple Pay, and PayPal.