How do I return my order?
Download and complete Dissh returns’ form before returning your purchase. You must include this returns form and a copy of your original invoice with your return to the below address within 14 days of the date on the invoice.
Who can I ask for help with my order?
Please contact Dissh customer service department who are always happy to help with any query. Email [email protected]
com.au or phone 07 3725 7633. Open from Monday-Friday 8am-5pm (EST).
How do I change my order?
If you need to make urgent changes to your order, please email [email protected]
with your order number and the correct changes. Dissh last set of orders are processed at 2pm AEST and your email must arrive before this time in order to be reviewed. However, if the parcel has already been dispatched, changes cannot be made.
Where does my tracking information come from?
Once your parcel has been dispatched and picked up by the courier, an email will be sent to you from the courier company, and you’ll be emailed a tracking number that will enable you to follow your parcel. If you have not received your tracking number within 24 hours of your order placement, you may have experienced a difficulty receiving it from the courier company. First, check your junk mails and if it weren’t there, please contact Dissh customer service.
How long will it take for my order to arrive?
Your order delivery time is dependent on what delivery service you select.
Standard shipping within Australia has an expected delivery time of 3-5 working days depending on your location.
Express shipping has guaranteed next day delivery if your address is within the metropolitan area.
If your address isn’t in the metropolitan area, express shipping can take 2-3 working days.
Shipping delivery times for international orders vary between countries. For more details, please email Dissh at [email protected]