How do I know you received my order?
After placing an order, you will receive an email acknowledging your order. If there are any issues processing your order, Atterley will contact you for more details. Atterley will contact you again to confirm whether your order has been accepted and if it is accepted, when it has been dispatched.
Where’s my order?
You can track your order using your tracking number and the link in your dispatch confirmation email or SMS message. Alternatively, you can sign in to your account to check your order status.
Can I amend or cancel my order?
If you decide you wish to cancel your order within one hour of submitting the order please contact Atterley with the contact form and they will do their best. This is not always possible and Atterley will update you accordingly.
Do you ship worldwide?
Yes! Atterley does ship worldwide.
What payment methods do you accept?
Atterley accepts American Express, ApplePay, GPay, Maestro, Master Card, Paypal, Shop Pay, and Visa.
How much does shipping cost?
Shipping cost is calculated in the checkout process. The delivery charge is based on the subtotal of your basket before discounts.
What if I received faulty/damaged items?
If you receive a faulty or damaged product you can return it to Atterley for a refund. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
As soon as you notice the fault, please contact Atterley by emailing firstname.lastname@example.org informing them of your original order number and the nature of the fault. A member of their customer service team will be in touch to discuss the next steps. Where possible Atterley will arrange for a replacement item to be sent to you or organise a return collection and issue a full refund for the defective item.
Does Atterley offer returns?
Yes, Atterley does.
What is Atterley’s return policy?
You have 14 days from receiving your original order to return products to Atterley. All returned items must comply with their returns policy.
When will I receive a refund?
Once the products have been returned, they will be inspected, including any original packaging and labels, to ensure they comply with Atterley’s returns policy. Your refund will be credited to the original payment method.
Refunds are usually issued within 1 working day, but please allow up to 3 working days before contacting Atterley about your return as this can be a little longer at peak times. Refunds are confirmed with an email sent to the email address where your order was placed with.
How do I use a discount code at Atterley?
The team at LoveCoupons.com.au spend a lot of time collecting the best and most recent Atterley discount codes. The team also explains how to use Atterley’s discount codes. Scroll up and read the ‘How do I Use My Atterley Discount Code?’ section to find out more.
How often does Atterley release discount codes?
Each and every brand is different. Most brands release regular discount codes, while others don’t release any and some release them at special times in the year depending on the brand. The team at LoveCoupons.com.au spends hours every day looking for the best discount codes to bring to you and if LoveCoupons.com.au has offers available, they will try and list them here.
How do I redeem my Atterley Discount code?
Scan our list of Atterley discount codes and click the “Get Code/Coupon” button. A code will be shown on your screen and the Atterley website will open in a new tab. Enter the Atterley discount code at the Atterley checkout and your discount will automatically be applied.