What is the payment method?
BrightMinds accepts VISA, Mastercard and PayPal.
What if I’m not in to sign for my order?
Some of their orders need a signature, so it may be best to have it delivered to your workplace or a neighbour. If you are out, the courier company will leave a card letting you know how to arrange a re-delivery.
What is the promotional code mentioned on the checkout?
Sometimes they run special promotions, for example, if you sign up for their newsletter or on their catalogue. Take advantage of their offers by typing your code into this box.
How do I know if I’ve successfully placed an order?
Their checkout is really simple, and there are three ways you can be sure your order has gone through.
They tell you at the end of the checkout.
They send you an email to let you know.
You can check the status of your order using the My Account link.
What if my order hasn’t arrived?
They are experiencing a wonderful response to their new catalogue and are working really hard to make sure their service levels remain high. Provided your goods are in stock (which they’ll tell you at the time you order) they should be with you within 5 to 7 working days. You can track your order using the My Account link.
Do you do Gift Vouchers?
Sorry, they no longer sell gift vouchers.