What is the payment method?
J&P Cycles accepts Debit/Credit Card, VISA, MasterCard, American Express, Discover Card, Diners Club, and PayPal.
Where do you deliver?
J&P Cycles delivers worldwide.
Why didn’t I receive my whole order?
J&P Cycles has multiple shipping facilities; this enables them to have the parts in stock where you need them. However, occasionally this may cause your order to ship in multiple shipments.
Does J&P Cycles Ship to Post office Boxes?
J&P Cycles do not ship to post office boxes at this time. In most cases, many Post Offices will return larger packages to the sender because they do not accept or cannot handle larger parcels. In order to provide exceptional service and on-time delivery of all items, they do not ship to post office box addresses.
When will I receive my order?
For standard ground shipping within the continental US, please allow 1–4 business days for delivery. J&P Cycles do provide express delivery options if you need your parts faster.
For International deliveries requiring customs paperwork may experience a delay for processing. J&P Cycles do not guarantee shipping delivery dates. The following are approximations:
Canada & US Territories
USPS Priority International — 7–14 business days
UPS Express Delivery — 2–4 Business Days
Priority International — Minimum of 14 business days
International UPS — 7–10 days
What is the return policy?
Returns must be made within 120 days of the invoice date. All returns must be in re-sellable or like-new condition. Defective parts or parts sent to you in error will be exchanged or refunded in full.