What payment methods do you accept?
Vrients accepts Visa, Mastercard, Discover Card and American Express.
Do you ship Internationally?
Yes. Vrients ships Internationally.
How can I track my order?
Upon confirmation of your order, you will receive the DHL tracking number with which you can track your order at any time visiting the website www.dhl.com. In case you are registered to their website, you’ll be able to track your shipments directly form the specific field located into your personal area.
What are the delivery times?
All orders placed before 1:00 PM (GMT) will be despatched the same day. Those sent later than 1:00 PM (GMT) will be shipped the next day.
How can I return the item?
To return your order, please send an e-mail to [email protected] or use the specific contact form and Indicate the order number and the item(s) code(s) to be returned. Once received, Vrients will send the shipping label among which the “Pick-up request link.
-*Once received back, you will be notified and an immediate refund request will be processed within the next four working days.
Vrients reserves the right to refuse unauthorised returns and/or those items sent in discordance with the return policy.